Order intake & fulfillment
Quotes, orders, exceptions and follow-through — out of the inbox and into a process that chases itself.
An operating team — engineering, operations, and marketing — that absorbs the work, rebuilds it to run properly, and keeps running it. You don't adopt anything. You get the result.
Microsoft Partner building on Azure, .NET 10, React & modern AI.
MIT's 2025 GenAI Divide study found 95% of corporate AI pilots delivered zero measurable P&L impact — on $30–40 billion invested. The cause wasn't bad technology. It was the integration gap: nobody connected AI to how the business actually runs.
Filling that gap is exactly what Dinan does — with forward deployed engineers who embed in your operations, build the fix, and stay to run it.
Source: MIT NANDA, The GenAI Divide: State of AI in Business 2025 — Fortune / MIT report coverage
Most automation projects fail because someone still has to make the tool work. We remove that someone — that's our job, not yours.
We adapt to how YOUR business runs.
Two weeks inside your business, mapping how the work actually moves — not how the org chart says it does.
The manual, the duplicated and the fragile get engineered out — with industrial-engineering discipline, not a template.
Our team owns the day-to-day — orders, approvals, exceptions, reporting — on our own platform.
Measured in hours returned, errors gone, and headcount you no longer need to hire.
| The operations hire | Dinan Solutions |
|---|---|
| ✕ Three months to find. Three more to ramp. | ✓ Running in weeks. |
| ✕ One person. One skill set. One point of failure. | ✓ Engineering, operations and marketing in one team. |
| ✕ The process lives in their head. | ✓ The process lives in a system you own. |
| ✕ You manage them. | ✓ We manage ourselves — and report to you. |
| ✕ They can quit — and take it all with them. | ✓ Nothing walks out the door. |
| ✕ You pay for their hours. | ✓ You pay for the outcome. We never bill by the hour. |
We connect what you already use — and run it as one system.
We run everything on our own platform, Zarvx. Owning it is why we move in weeks, not quarters — and it's built for the work that actually costs you: the processes that take days and have people in them. It holds them open, chases whoever it's waiting on, and can pull in an outsider — a client or supplier — to complete one step through a link, no account needed. The AI stays on a leash: it only acts inside a process you defined, and never does anything important without a human's yes.
You never have to touch it, and you're never locked out. See what Zarvx does →
We take whole functions — not modules — and become accountable for them. Most engagements start with the one that's bleeding.
Quotes, orders, exceptions and follow-through — out of the inbox and into a process that chases itself.
Who signs off, in what order, with what evidence — including the people outside your business, who just click a link. Routed, chased, escalated when they stall, and logged.
Your store, your accounting, your suppliers, your inbox — connected, so nobody retypes anything again.
One weekly picture of the business, produced automatically — with a human who tells you what it means.
Campaigns, lifecycle and lead routing — run as an operation with numbers attached, not as a vibe.
The tasks that fall to whoever is least busy. We take them — and then we delete most of them.
Orders, invoices, claims, applications, forms. They arrive by email, PDF, scan or attachment, and then a person retypes them into your ERP, CRM or accounting system. That retyping is where the hours go, where the errors start, and where your team's day disappears. It's usually the first thing we take over.
Email, PDF, scan, spreadsheet, portal or a form someone fills in. We take it in whatever shape it already comes — you don't change how your customers send you things.
Every field is pulled out and tied back to where it came from in the original document. If a value isn't actually in the source, it doesn't get filled in — it gets flagged.
Against your catalogue, your customers, your pricing and your rules. Anything that doesn't line up is raised as an exception rather than guessed at.
Whatever genuinely needs a human decision goes to one — in a single screen, editable, with the original document beside it. Everything else keeps moving without waiting.
Written into the software you already run on — if it has an API, we can connect to it — with a full audit trail of what came in, what changed, and who approved it.
Most businesses have one of these. Plenty have five. Once the first one runs, the next ones take weeks — not months.
That's where the money goes. It's rarely your people — it's the space between them, and between the systems they're stuck with. Roughly 58% of operational bottlenecks come from how the parts fit together, not from how hard anyone is working, and mid-size teams lose about a quarter of every working week to admin that shouldn't exist. Here's what that looks like in practice.
Healthcare & clinics. Denials and underpayments are a process problem wearing a clinical costume — the same handful of causes, rediscovered manually every week. We take the denial queue over: catch the causes before submission, work the appeals on a schedule instead of when someone finds time, and give you one view of what's outstanding and why.
Construction & trades. Three good systems with nothing between them means a person is the integration — and your billing cycle moves at the speed of that person's week. We connect them, reconcile continuously, and let the invoice go out when the work is done rather than when the spreadsheet is finished.
Professional services & finance. Close is a sequence — pull, reconcile, chase, review, sign off. Sequences are exactly what we take over. We assemble the numbers automatically and put only the exceptions in front of a human, so judgement calls stay with your people and the busywork doesn't.
Manufacturing & supply chain. That's not a reporting problem, it's a reconciliation problem: the truth is spread across systems that were never asked to agree. We make them agree, continuously, so the answer exists before you ask for it — and someone is told when the numbers drift rather than when a customer notices.
Every industry, every size. Approvals are the most expensive queue in most businesses precisely because they're invisible — nobody owns the waiting. We make the waiting visible and self-chasing: routed to the right person, escalated when it stalls, logged so you can see where the time actually goes.
Multi-site & larger operations. When each site solves reporting its own way, head office pays for it once a month, forever. We standardise what's collected without forcing everyone onto one system, and produce the consolidated picture automatically.
The most useful place to start. You don't need to arrive with a specification. We spend two weeks mapping how work actually moves through your business, and come back with the three things costing you the most, in hours and dollars, and what we'd do about them. If the honest answer is that you don't need us, we'll say so.
Not another tool. Not a strategy deck. Forward deployed engineers who embed in your business, build the systems, and operate them — so you measure the result, not the process.
A consultant hands you a roadmap and an invoice, then leaves you to execute it with the same people who were already underwater. We do the work.
Engineering, operations and marketing, pointed at your actual workflows. You'd need three hires to assemble this — and they'd still have no system behind them.
Every rule, exception and decision lives in Zarvx, not in someone's head. If you ever want us gone, the platform stays and keeps running — take it over yourself on a software licence. Never locked in, never left stranded.
We don't rip out what's working or push you onto software you didn't ask for. If it has an API, Zarvx can connect to it — and we build the connection ourselves rather than waiting for a vendor to publish one.
A recognized Microsoft Partner engineering on Azure and the modern .NET stack.
Zarvx is a full enterprise platform we designed, built, and operate — not a slide deck.
Multi-tenant isolation, dynamic RBAC, a full audit trail of every change, and encryption in transit and at rest.
Cloud-native, multi-tenant SaaS, agile delivery, automated testing, and CI/CD pipelines.
Trusted to build on Microsoft Azure.
Straight answers about who we are and how we work.
We're an operating team — forward deployed engineers who embed in your business, take over the parts that eat your time (order intake, approvals, reporting, the work nobody owns), rebuild them to run properly, and then keep running them. We're not consultants and we're not a software vendor. We execute.
Zarvx is our flagship product — an enterprise, AI-native, no-code workflow automation platform. It lets teams design workflows visually, connect anything with an API, add AI where judgement is needed, and even operate the platform through AI agents over the Model Context Protocol. You can learn more at zarvx.io.
Automation tools move data between apps in seconds — useful, and where that's the right answer we'll say so. But the work that actually costs you runs for days and has people in it: a quote waiting on approval, an order waiting on a supplier. That work has to be held open, chased and escalated — and because we run it, that's our job, not yours.
Security is part of how we engineer, not an afterthought. We build with dynamic role-based access control, a full audit trail of every change, managed secrets, tenant data isolation, and encryption in transit and at rest. We build to the controls SOC 2 asks for; we have not completed a SOC 2 audit and we won't pretend otherwise.
No — Zarvx is our engine, not homework for you. We build and operate everything on your behalf; you never have to log in. But it's yours to open any time: see how your processes run, customize them, or take full control. Businesses that want to run Zarvx directly can learn more at zarvx.io.
You can — and many do. It takes about three months to find them, three more to ramp them, and they cost far more than their salary once you count benefits. They work forty hours a week, they're one person with one skill set, and the process ends up living in their head. When they leave, it leaves with them. We give you a team instead of a person, a system instead of a head, and we start in weeks.
Nothing stops. When a consultant or an employee walks away, the process walks away with them, because it only ever lived in their head and their inbox.
Your processes live in Zarvx, and Zarvx doesn't leave when we do. Every workflow, rule, integration and exception we built stays exactly where it is, running. You take it over on a software licence — paying for the platform instead of the platform and the team, so it costs a fraction of the engagement. And your data comes with you, because it was always yours.
You do. All of it, always. Your data is your property, not ours and not a bargaining chip. Ask for it and you get it — in full, in a format you can use, whenever you want. No exit fee, no ransom.
We take the responsibility of holding it seriously, because we're running your business on it. Your data is isolated from every other client's, access is role-based and least-privilege, every change is written to an audit trail, and everything is encrypted in transit and at rest.
On SOC 2, we'll be straight with you: the controls SOC 2 asks for are built into how we engineer, today. We have not completed a SOC 2 audit, and we're not going to imply we have. Ask us where we are and we'll tell you exactly.
No. We're not here to sell you a migration.
Zarvx was built to connect to other systems, not replace them. If your software has an API, we can connect to it — and we don't wait for someone to publish an integration first. Our connector builder reads the provider's own API documentation and builds the connection, so we're not limited to a pre-approved list of apps. You decide what your business runs on. We make it run.
Reach out through the contact form below and we'll set up a short call to understand your goals and propose an approach.
Tell us about your project and we'll get back to you shortly. No pressure — just a conversation about what you're trying to build.